Jeffrey Jackson

Consultant · Oklahoma City, OK
LinkedIn · GitHub

About

I am a systems-driven consultant focused on operational clarity, customer experience optimization, and strategic execution. My background includes high-stakes service environments, escalation-based problem solving, and real-world operational leadership.

I specialize in translating complexity into structured workflows, scalable systems, and high-integrity execution.

Currently, I am building Inner Resonance and Love Loop™, a wearable technology ecosystem focused on real-time nervous system regulation, biofeedback-driven stabilization, and human-centered emotional technology.

Experience

Operations Support and Escalations — Costco Wholesale

2025 – Present

  • Support high-volume customer service operations with emphasis on de-escalation and resolution accuracy
  • Identify fraud patterns and layered social engineering attempts while maintaining policy integrity
  • Provide calm, structured communication in high-pressure customer scenarios
  • Strengthen workflow consistency through disciplined documentation and repeatable process execution

U.S. Army — Operations and Leadership

Former Service Member

  • Led teams under high-pressure environments requiring discipline, clarity, and rapid decision making
  • Built operational readiness systems and mission execution frameworks
  • Developed leadership skills rooted in structure, accountability, and calm execution

Projects

Inner Resonance

A human-centered wellness and performance system focused on emotional regulation, nervous system stability, and personal signal mastery.

  • Framework-driven product ecosystem
  • Designed for long-term regulation rather than short-term stimulation
  • Built around ethical safeguards and consent-aware calibration

Love Loop™

A wearable biofeedback-based emotional technology platform designed for real-time nervous system synchronization and regulation.

  • Dynamic haptic feedback architecture
  • Consent-aware calibration systems
  • Subscription-based tiers for solo, dyadic, and group regulation modes

Skills

Category Strengths
Strategy Product vision, system design, operational planning
Operations Process optimization, escalation management, execution discipline
Customer Experience High-stakes resolution, de-escalation, policy enforcement
Technology AI systems thinking, wearable product strategy, feedback-loop architecture
Leadership Calm command presence, team alignment, accountability

Availability

Open to consulting and contract-based roles in operations, customer experience strategy, product execution, and emerging tech support.

Contact